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Privacy Policy

Stybee® Privacy Policy

Last Updated: 

At Stybee® ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website [stybeehair.com] or purchase our products. 

Please read this policy carefully. If you do not agree with any part of this policy, please discontinue using our website and services.

1. What Information Do We Collect?

When you visit our website, create an account, place an order, or contact us, we may collect the following information:

1.1 Information You Provide Directly

  • Contact Information: Name, email address, phone number, shipping and billing addresses.

  • Payment Information: Credit card details (encrypted), PayPal, or other payment method information (we do not store full card numbers).

  • Account Information: If you create an account, we store your username and password (encrypted).

  • Communication Records: Correspondence via email, live chat, or social media.

1.2 Automatically Collected Information

  • Device Information: IP address, browser type, operating system, device model.

  • Browsing Behavior: Pages visited, links clicked, time spent, shopping cart activity (via Cookies and similar technologies).

  • Order History: Products purchased, transaction amounts, return records.

1.3 Information from Third Parties

  • Social Media: If you log in via Facebook, Google, etc., we may receive your public profile information.

  • Payment Processors (e.g., PayPal, Stripe): To confirm payment status.

  • Logistics Providers: For order tracking.

2. How Do We Use Your Information?

We use your information only when legally justified and necessary, including for:

✅ Order Processing: Payment confirmation, shipping arrangements, and customer support.
✅ User Experience Optimization: Personalized recommendations and website improvements.
✅ Marketing & Promotions (with your consent): Email offers, discount codes, and new product alerts (opt-out available).
✅ Security & Fraud Prevention: Detecting and preventing fraudulent transactions or abuse.
✅ Legal Compliance: Meeting tax, consumer protection, and other regulatory requirements.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

3. How Do We Share Your Information?

We do not sell your personal information but may share it with third parties in these cases:

🔹 Service Providers: Payment processors (e.g., PayPal), logistics companies (e.g., FedEx, USPS), and analytics tools (e.g., Google Analytics).
🔹 Legal Obligations: Court orders, government investigations, or other legal requirements.
🔹 Business Transfers: If Stybee Hair is acquired or merged, your data may transfer to the new owner.

4. Your Privacy Rights

Depending on applicable laws (e.g., GDPR, CCPA), you may have the right to:

🔸 Access: Request a copy of your personal data.
🔸 Correct: Update inaccurate information.
🔸 Delete: Request data deletion (subject to limitations).
🔸 Opt-Out of Marketing: Unsubscribe via email links or contact us.
🔸 Restrict Processing: Limit how we use your data in certain circumstances.

To exercise these rights, email stybeehair@outlook.com.

5. How Do We Protect Your Information?

We implement reasonable security measures, including:

🔐 Encryption: Payment data is transmitted via SSL/TLS.
🔐 Access Controls: Only authorized staff can access your data.
🔐 Regular Audits: To identify and prevent vulnerabilities.

While we strive to protect your information, no online method is 100% secure, so we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use Cookies and similar technologies to:

  • Remember your shopping cart.

  • Analyze website traffic (e.g., Google Analytics).

  • Deliver personalized ads (e.g., Facebook Pixel).

You can disable Cookies via browser settings, but some website features may not function properly.

7. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect their data. If we inadvertently do so, contact us for immediate deletion.

8. Policy Updates

We may update this policy periodically. Changes will be communicated via email or website notice. Continued use of our services constitutes acceptance of the revised policy.

9. Contact Us

For privacy-related inquiries, email:
📧 stybeehair@outlook.com

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